Refund and Satisfaction Policy
Give Grace creates personalized prayer products and custom gifts. Because personalized items are made for a specific customer or recipient, completed custom work generally cannot be returned or resold.
If you need to cancel or change an order, contact us at support@givegraces.com as soon as possible. If work has not yet begun, we will make reasonable efforts to cancel or modify the order.
If we make an error, a physical item arrives damaged, or the delivered product materially differs from what was agreed, contact us and we will work to correct, replace, or refund the affected item as appropriate.
For digital prayers and scheduled prayer emails, if something does not feel right, contact us and we will work with you to revise it.
For questions about an order, email support@givegraces.com.